Device Check Renewal Services Find Serial Number Support Firmware Support
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RENEWAL & DEVICE STATUS

Receiver Service Control

Check any receiver by serial to view every service status, or browse a renewal service directly when you already know what you need.

Service PlansSupported renewal options
Two Renewal PathsSerial check or manual service
SupportHelp when required
Find your serial number
DEVICE LOOKUP / SERIAL VERIFICATION

Check Receiver Status

Enter the 12-digit serial number to view all services linked to this receiver. Expired services can be renewed directly from the result.

Lookup Ready
Device Check does not save the receiver to an account. Save receivers separately from My Devices when signed in. 12 DIGITS · DEVICE LOOKUP · SERVICE STATUS
BROWSE SERVICES

Renewal Services

Choose a service by name or receiver model. Manual renewal can continue without a serial number when needed.

Renewal Service

ForeverTV IPTV

ForeverTV IPTV (For MediaStar Boxes)

Renew Service
IPTV Service

Apollo IPTV

IPTV subscription renewal for supported Forever receiver models.

Renew Service
Regional Service

VIP2 Africa

Regional renewal service for supported receiver models and packages.

Renew Service
Regional Packages

SP1 / SP2

Supported regional service renewals for compatible receivers.

Renew Service
Multi-Service Package

VIP2 Package

Premium renewal package for supported BOX and TV Stick devices.

Renew Service
Not sure which service you need?

Use Device Check when the serial is available. Otherwise choose the service you recognize and continue with manual renewal.

RENEWAL FLOW

How Renewal Works

Use the serial checker when available, or select a renewal service manually.

01

Choose a Method

Check by serial for live device status, or browse renewal services manually.

02

Select Service

Open the service details and review available renewal periods and pricing.

03

Add Device Details

Add the receiver serial when available. Manual renewal can continue without it.

04

Complete Payment

Finish the secure renewal flow and track the order in your account.

RECEIVER IDENTIFICATION

Find Your Serial Number

Find the 12-digit serial on the receiver label or device information screen, or scan a clear photo.

Return to Device Check
Example receiver serial number label
Method 01

On Device Sticker

Check the rear or bottom label and locate the receiver serial number.

Method 02

In Menu Settings

Open the receiver information or system information screen and locate the serial.

Method 03

Scan from Image

Upload a clear image of the device label or information screen for automatic detection.

Detecting Serial Number Please wait while we scan your image...
Selected serial image preview

Scanning Image...

Detecting serial number...